FreedomPop Free Monthly plan back at Target

Telecom
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BooHoo.
Site is still broken & plan expired already.

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According to PrepaidCompare, FreedomPop has a total of 700.0000 subscribers.
I wonder how many of them are on a free plan?

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AND...
Is this most recent batch of hassles their way to 'encourage' free plan users to pay monthly instead ?!?

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Oh, I have a routine now. I use FredomPop chat. I have a word document that I prepared with what I need to tell them so that they can manually renew my accounts. I just cut and paste into the chat. Takes less than 5 minutes.

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Care to share (leaving off personal details)?
Or PM it to me
So I can use it as a template.
TIA

1 Like
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Pretty simple.  I copy/paste these when and if the ask for them and add the personal details as needed.                                                                                                                                                  
                                                                                                                                                                           
> I am unable to renew my account due to an error I receive when attempting to do so.
> This is an ongoing issue that FreedomPop is aware of.
> App version 1.6.4
> Android 14
> 
> Error!
> Code:8579301
> Message:Internal Server Error #:2826c7521d09f177
2 Likes
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Thanks.
I was wondering if you just dumped the whole script on them at once but I guess not, just pieces as they ask.

Reports of people being requested to send screen record. One time I was asked I just said I couldn't or didn't know how to do that.

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Thanks much for the "script" sblake5. It will be of great help to me as I have 4 lines coming up for renewal in quick succession. (and thanks to Redrotors for requesting that it be posted)

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I guess you could just dump the whole thing at once. I haven't tried it that way but I don't see why it wouldn't work.

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Just renewed a plan on Chat. Took less than 5 minutes (using their website and not the app.)

I led with (cut and pasted) line from sblake5's script; "I am unable to renew my account due to an error I receive when attempting to do so. This is an ongoing issue that FreedomPop is aware of"

They then asked only 3 simple questions:

  1. Phone make and model
  2. Android version
  3. Phone number
1 Like
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For FP Walmart GSMT 300/1000/100 plan -
Renewal today via app failed, error msg.
Confirmed phone # and as SeanW was asked phone make/model & Android version.

I don't know if they want the phone info for the phone service is on or the phone the app/renewal attempt is on.
They are not the same for me. Probably doesn't really matter?? I didn't ask.
I gave them the info. for the phone I had in hand, attempted the renewal on. Done in a few min.
ETA: did this over chat.

Can confirm that turning port blocker off failed even though I did receive the 2FA codes, figured I'd try and see since it was mentioned/discussed One had to get CS involved.

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Forgot to renew, just tried renewing in app, getting Error code 8579301. Guess will try again tomorrow.

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you should call them on the phone. I had to do that 3 weeks ago.

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Or open a chat with them.