No service for over a month now

[realLexusl21]

@KentE

@JTSR71

...... One of the most appalling things is that if you read past comments by people who say positive things about CellNUVO now, their own previous comments often contradict what they claim now! For example, the comment that earning is performed while doing something else is routinely contradicted by people admitting they are not good at multi tasking or that the best time to earn is after midnight!

No.
You're using circular logic to create a chimera.
There is no necessary inconsistency here.
It's really all about your beloved ROI, and many of the biggest threads about CellNuvo are about adaptive strategies to maximize ROI.

Examples: if silver production is good at midnight EST, and bad at TV primetime, I'll swipe when I look at online forums late in the evening instead of while watching prime time TV (both background tasks.) If production is insanely above average, one might stay up for an extra hour to earn 2 months worth of silver. (Get silver while the ROI is far above average.)

If a time period is far more productive than average (information frequently shared in this forum), turning a background task into a foreground task might improve ROI. Yes, it removes the benefit of using "free time" through multi-tasking, but can increase ROI nonetheless. Leveraging dual-swiping to create 210% production while the payoff is higher than average is sometimes worth making it a "foreground" task.

'Banking' a reasonable amount of Gold is also a way to increase ROI when combined with production strategies. Banking Gold far in excess of predictable short- to medium-term needs is definitely an indication of faith in the system, which may or may not turn out to be a wise decision.

Right on, man!

One step further. We have the right of freedom to choose. We choose to swipe. We do not like it go elsewhere. Not happy with ROI go elsewhere.

Your right to complain is very much diminished when you never used the service. Thus in my eyes your opinions would then be worthless. Not knowing what your talking about. This goes for all non users. You can not formulate an opinion on something you know nothing about.

What is next. Posts about what it is like to be pregnant?

PS Kent you have pm

[mmfacemm]

@ceka

JTSR71 ... as long as you don't insist on winning every argument

A leopard doesn't change its spots!

[realLexusl21]

@mmfacemm

@ceka

JTSR71 ... as long as you don't insist on winning every argument

A leopard doesn't change its spots!

Why does there need to be arguments? This was supposed to be a user help board. Not the WWE

[ceka]

@lexusl21

@mmfacemm

@ceka

JTSR71 ... as long as you don't insist on winning every argument

A leopard doesn't change its spots!

Why does there need to be arguments? This was supposed to be a user help board. Not the WWE

An argument doesn't necessarily mean a fight. This is one of it's definitions: "a reason or set of reasons given with the aim of persuading others that an action or idea is right or wrong". I see different points of view as beneficial to any discussion. The problem starts, when one can't handle a different point of view...

[KentE]

I agree that an argument doesn't necessarily mean a fight. Personally, I prefer debates to arguments, but I know there is no clear line between the two.
I'm more concerned, however, with the 'right place' for debate, and I'm not sure this is the 'right place' for this one.
My thoughts are here:
https://www.nthcircle.com/forum/cellnuvo/864-thoughts-on-cellnuvo-discussions?start=10#15040

[GadgetKen]

@indgirl6

@indgirl6

@mmfacemm

It is the standard blurb but have you tried ##72786# in the dialer to perform a carrier reset. That should get you to the correct number if it goes through. Just let it run through and recheck the number.

thanks!. trying that now.. will let you know how that goes

Hi again, tried the reset and it did a couple reboots and activation and prl updates etc, at the end of the whole process the number in the settings remained the same (the new number) and the number in my cell nuvo app is the old number.

i tred a test call and still get the red pocket automated message.

since i did the 5 gold topup, i will wait 24 hours to see if that helps and report back..

THanks all of you for your responses..

Did your service get restored OK automatically or through the help of CellNUVO customer service?

Worst case possibility is you can always shift your phone to another Sprint reseller (they are several with competitive pricing) or even to a reseller for another carrier (which may or may not require a different phone depending on what make/model you are using).

If that's the case, let us know and we can suggest the various alternatives on the carrier you want to use.

[mmfacemm]

@indgirl6

@indgirl6

@mmfacemm

It is the standard blurb but have you tried ##72786# in the dialer to perform a carrier reset. That should get you to the correct number if it goes through. Just let it run through and recheck the number.

thanks!. trying that now.. will let you know how that goes

Hi again, tried the reset and it did a couple reboots and activation and prl updates etc, at the end of the whole process the number in the settings remained the same (the new number) and the number in my cell nuvo app is the old number.

i tred a test call and still get the red pocket automated message.

since i did the 5 gold topup, i will wait 24 hours to see if that helps and report back..

THanks all of you for your responses..

The number in the app doesn't matter - that never changed for me. It was always my original cellnuvo number no matter what.

If your phone has the temp new number still then you need to get on to cellnuvo customer support asap. You should have your original number back by now. If you don't care about the number then you could ask them to just get you a new one with your area code as that would be easier I imagine. Get them to top you up manually whilst you are at it.

You should then be able to top up hopefully via the app after that though there are still issues with top ups

[indgirl6]

Wow so many replies. I am sorry i have not had a chance to go through all the posts yet. I will check tonight if there was any success after buying the infinite plan using 5 gold.

Some people suggested switching. I dont really want to switch coz this plan is free. ofcourse, It is not my main line. My main line is with Tmobile. I have 2 lines with cellnuvo which i give to my parents / relatives to use when they visit me. One line has been working quite well with absolutely no issues, the call quality has been good for us, no missed / dropped calls etc (except during the upgrade period).

This line that currently has the problem has also been perfectly good except since this problem started.

I will check tonight to see if purchasing the plan helped and report back..

Once again, thanks to all for your comments and feedback

[indgirl6]

Update.. no luck after purchasing the infinite plan for 5 gold.

I'm the mean time I opened a new case with cell nuvo and received a response from them. I am not sure if they did something or not coz after resetting the phone and trying to activate again the number in the system changed. But this time it's neither the old or new number. It's all 0's except for last 4.
ALSO this time when I do a prl update or profile update I get authentication error.
Hopefully they will work with this new case.

[catch1147]

@indgirl6, What shows up in your phone settings about phone, status, username. It should show your phone number followed by @redpocket.sprintpcs.com, if not you can change it if you know your MSL 6 digit code. ##3282#