I noticed that the confirmation screen also includes a transaction confirmation #. I took a screenshot, and copied that number for future reference.
At this point, I think either providing the screenshot or the confirmation number primarily serves to let CN know that the app actually was used to try to refill, and that app itself acknowledges the action.
In my case, there was no deduction of Gold balance indicated.
it is still possible but it is done manually and up to cellnuvo leniency. btw i have no authority to back up my speculation but i guess the revenue is low because ads are limited. they are struggling to survive...if you want to know why they still help you on topup or carrier switching.
quote="JTSR71" post=14111]Was redeeming Gold for service on Red Pocket previously possible?
Yes. Intermittently, and seemingly at random. Successful transactions have been followed hours later by failed transactions, and vice versa. (more failures than successes.)
To claim that this is evidence that CellNuvo has no money, coupled with the fact that it sometimes works, would necessarily imply that they are running on $5 cash flow increments, in real time. (I didn't have $5 to refill an account an hour ago, so I didn't refill it. I just got $5, so I'll honor the next refill request I get. Etc., etc.) It is highly unlikely that CN receives income in real-time $5 increments, or that they pay Red Pocket in real-time $5 increments.
A buggy software system somewhere fits the facts more elegantly.
Cash flow problems may well exist at CN: I have no info. Paying suppliers, including Red Pocket, may be an issue. The flaky and intermittent nature of successful refills is not, however, good evidence of same.
Such as...? The value of gold/silver is utterly useless until converted by Cellnuvo. Cellnuvo is aware of redemption attempts yet the final step (conversion to cash and payment to Red Pocket for service) is not being completed. What other explanations are there that are not being seen?