It hasn't improved in any way, & I'm still waiting & hoping.
But, if waiting for CN reminds you of past slights from rejections, I think it's probably better if you just let go of those who promised they'd call you, but never did.
:lol: You're so funny. Are you, yet again, trying to take a jab based on my analogy? You should've ended with "hoping."
i thought you are a boy?
So did I.
Better? Hoping and waiting. Not that there's anything wrong with that.
It's interesting that so many forum members are stating "what a bad deal with Red Pocket", when the rhetoric was quite the opposite when it was first determined that there was a deal with RP. The consensus was that it would be a positive arrangement based on how long RP has been established and what they offer (both plans and networks).
It seems very few are willing to point the finger at the company truly responsible for any service issue, which would be CN.
Now the website is updated and, in a nutshell, it states you can basically sign up to ANY plan with ANY provider (using Whistleout to help you whittle your options), simply update the carrier you signed with in the app, and CN will cover the bill as long as you have silver/gold that can be converted to pay the bill.
It would seem, logically, that before CN opens up this world of options that at a minimum they would perfect the process for the customers they already have. With the ONE provider they are already associated with.
And yet they choose NOT to do so.
Also of note, is that Red Pocket plans are offered on Whistleout. CN has not singled them out as a company/plan that one should not sign up for.
So if one were to sign up to RP, one should be able to get their bill paid for their service as long as they have gold/silver credit in their account, ideally without any service interruption.
Ideally.
Back like flies on shit lol, did you enjoy your vacation?
Maybe not the best analogy if you're pro-CellNuvo, hah. 
Although I don't think many would disagree regarding their service and communications over the past couple months...
It seems reasonable to me to 'point fingers' at both CellNuvo and Red Pocket in relation to the problems we've seen. We know for a certainty that the lack of updates & responses is on CN's shoulders.
Beyond that, who knows? I know for a certainty that Red Pocket has reporting and integration issues of their own, and it seems logical to me that this is part of the problems we're having.
(example given: Depending on the route I take, my CN line shows with one plan via one route, and a different plan through a different route. Additional routes to login to the same Red Pocket account fail with 'invalid credentials', even if I follow the links from a page already logged in to. It seems logical to me that all Red Pocket routes to the same account should yield the same information about the account, but they do not.)
Don't you know CN's premature website update is just a brilliant marketing poly? Haha, I didn't know either until I got schooled here. I am learning that this company can just do no wrong.
Yes that analogy was just for him as I'm sure he gets my drift. :lol:
Login to the same Red Pocket account???!!!
The agreement between CN and Red Pocket has CN providing all support, not Red Pocket. That's one of the obvious conclusions from the CN post awhile ago saying don't call Red Pocket, etc. And that's why one of the key points I made in the "Predict" thread was the lack of the app or anything at cellnuvo.com (like how we used to be able to login) being able to show how many minutes one has left.
Quite simply, if you wanna get useful info from a Red Pocket account login, then become a customer of theirs.
Right now, if you have unused credit on an Infinity Plan and your Original number was discarded by CellNUVO and you go beyond 30 days, your phone stops working. Your phone is tethered to Red Pocket as an active device on their network. You can not get it functioning because "Support" won't respond. You don't even have use of the "Temporary" number because of some 'who-knows-what' SNAFU between Red Pocket and CellNUVO.
If you wanted to go to another company or even Red Pocket, you can't because your phone is Active on Red Pocket and unavailable to transfer without losing your earned "Gold" balance and you have no way to apply it toward any other carrier or even Red Pocket.
Wow.
I hadn't even thought of the "transfer" element. If that piece can't be reconciled, it "forces" you to buy/use another phone. But if your account, which contains all your accumulated gold/silver balance, can't be readily transferred to the new device, what purpose would that serve?
So you can't move your current device and you can't expect continuity on a new/used device.
Wow.
i am not sure if your second paragraph is true. i had thought your phone is released once you hear your account cannot be validated. also, taking your phone somewhere else will not eliminate your golds because your app is independent of your phone.
at this point of time i assume that all golds are crap anyway.
That would makes sense, that the balance would be captured via the app and, therefore, could be transitioned wherever you want.
It is unfortunate that CN cannot provide clarity on that issue.
In the meantime, I doubt no one wants to be first to test the theory that golds will be retained during this type of transition.
If you are responding to my statement above, try inputting your IMEI, ESN (etc) along with the SIM card # into Tello, Ting or Red Pocket and it will return that the device is currently in use. So the phone is not released. Especially if you paid for an "Infinity Plan" after you got a Temporary number and thirty days rolled by though you should still have not used 5 Gold of credit in that 30 days. Your phone just dies and they don't get it working. The "your account cannot be validated" may be a different situation, say a long inactive line that never got a Temporary number or one that did not pay for the Infinity Plan after a Temp # was assigned.
I have not seen anything official stating that your Gold balance is independent of your account, which we have no access to anymore (online). I have never seen anything official that your app is independent of your phone.
Sorry legally speaking, I don't do private messages lol.
If your post was, as you say, meant just for me, it seems pm would be the appropriate way to communicate with just me. But, have it your way.
As I said, no i don't get your "drift." Explain it to me. Why do you ask me if I enjoyed my vacation? Are you trying to be humorous or just cruel? What's the off-topic point you're trying to make? Share that .