CellNUVO announce they are moving to Red Pocket (not named at the time). As part of the update to a new platform, CellNUVO advise that an iPhone app will also be released. New activations are suspended and "minor service interruptions" are expected.
Retrospectively, we learn that at this time:
a) CellNUVO has been working with all partners for 3 months
b) They are in the final testing phase
c) They plan to make the switch around Sep 4
Outages are reported
CellNUVO provided this update:
we were in the last segment of our testing when one company that provided back office and other operational services for CellNUVO notified us they were closing their business immediately. This forced us to expedite the switch to our new platform. We have been working closely with our partners and carriers to make this transition over the last few days.
CellNUVO provided a further update
[i]For the last few days you may have noticed issues with your service. As noted in previous updates, these issues were a direct result of our carrier partner closing their business and operations. We apologize for any inconvenience during this period.
We are pleased to announce that as of close of business today we will have completed our transition to our new carrier partner, Red Pocket.[/i]
As of writing, service is still not fully restored. Several weeks passed before service was restored to some. Random outages have taken place throughout the period and continue to do so. The integration between CellNUVO and Red Pocket is not complete. Some have not had their original numbers restored, some have lost their numbers. Others have been unable to port out their number for 2 months.