Your account is inactive due to an unforseen technical issue. please contact

it is a free account with lte sim.

the link to customer service is just a faq page which does not help at all.

what to do?

btw, the account page does not indicate that account is suspended. instead, there are two red words saying ACCOUNT ERROR.

data limit is 0 rather than 700M now.

any suggestions? thanks.

post a message for help at

they also have facebook site where CS agents are more active