Just put a family member on RP.
I thought track CS was useless but RP is challenging track ineptness/ineffective systems with their inability to correct simple basic phone/VM issues.
Bad impression so far.
RP really needs to get basic CS addressed otherwise they will see plenty of one and done.
People skills seem to be avoided quite spectacularly by cellular companies - such that they insist upon hiring goofballs that think forum spamming is a good idea & offshoring pretty much everything.