I am in the same boat (line renewed today). Calls, txt, and data doesn't work (old plan). On the website it says "YOUR ACCOUNT IS CURRENTLY PAST DUE" and I've tried adding another CC but the account is still inactive.
I've sent an email to support to see what they say...
Support got back with me...I was a little surprise they worked weekends. In their ticket they mentioned that it was not showing set to renew (but I'm pretty sure I did renew it within the 7 days allotment). It's still on the grandfathered 500min/100mb plan instead of the new 1000/min plan. I was afraid for a minute there they would switch me to the new data-less plan. Everythings activated and back to working.
Totalwireless? You meant Simple Mobile found and sold by Rod Nakjavani . Carlos Slim did not realize that Totalwireless could be the most successful Verizon MNVO if under the right management. Now Verizon came up with its own Visible, and Visible will kill Totalwireless over time.