Why would tello care how cn treated you?
If Tello even entertained the idea of forming some business relationship with CN, or anybody, Tello would certainly look into the prior business practices of CN before entering into dealings with them. It's good business practice, one would think.
it is like ringplus.... we thought all would be transferred to freedompop. turned out to be ying. joke!
now cellnuvo did have a reason to choose rp over tello due to diversification, but it looks that cellnuvo made too much committment before nailing a real deal. now no money no service no swiping....poof!
Show me one example with a major corporation. Thanks
Hold on a minute - quite a bit of incorrect info flying around here.
Ringplus were never going to freedompop - no idea where you got that impression from Hungry-Hog! That is a new one to me.
No one knows what the issue is with top ups at cellnuvo. That they have run out of money is a wild guess. Plausible but not really based on any solid evidence.
Not all of us were put on the $10 essential plan - both mine were on the $5 infinite plan from the start
Redpocket are a decent mvno - they have been around for a long time. I don't think they are doing anything shady by suggesting you can top up on the website. Really if you reach out to redpocket directly that is what they ought to suggest to fix the top up issue. All support requests should go through cellnuvo. There are probably only a few involved in the cellnuvo relationship - not all RP customer reps will know who on earth cellnuvo are and certainly not what the relationship to redpocket is. Any support requests have to go through cellnuvo to make sense (though yes I appreciate the customer service hasn't been good).
My best guess is that there are a couple of folks at redpocket in charge of cellnuvo business. For some reason some support requests from cellnuvo have been going to people in redpocket who aren't in the know. Instead of sending those back cellnuvo is telling customers odd things like to top up on the redpocket website or closing tickets. Somewhere along the line is a techincal issue with top ups that no one seems to know how to fix fast enough- either cellnuvo or redpocket or both. The communication isn't working between the two. Redpocket certainly seem to have coded the cellnuvo $5 plan to be a 30 day plan - so we are all expiring when we shouldn't. But at the end of the day we are cellnuvo customers and they ought to have a better grip on the situation.
I doubt tello would partner with cellnuvo quite simply because tello is new and trying to break into the us market. The last thing they need is to go off on a tangent. Tello seem to have a sound business direction and it is working for them. They wouldn't even need to look into cellnuvo.
i cannot believe it is such a difficult thing to create a paygo with no expiration date... just change the value of time from 30 days, 182 days, or 365 days to 36500 days. it should take less than 2 hours rather than 2 months!
again, that auto top up thing, is it so difficult? just two databases communicating with each other, why not hire hungryghost to do it?
I don't see why it is so hard either...
Just put the expiry to the year 2100