A while back, I built a bit of credit on Southwest Airlines and then was unexpectedly not travelling. I was running out of runway to use those credits before they expired.
Southwest then changed their policy to no expiry of credits. Very nice!
Then I planned some travel but wasn't sure whether it would be end December or early January. So I booked both.
The day before the December flight, I knew it was better to go in January so I cancelled the December flight. I then saw that Southwest were offering changes with no fare differences and was able to alter my January flight to a better flight.
I kicked myself because I could have cancelled the more expensive January flight and changed the cheaper December flight to this same better flight.
Oh well, no biggie seeing that Southwest had already saved my once expiring credits and had saved me money compared to other airlines.
But then things got even better thanks to Mayor Pete! Southwest sent an email apologizing for the disruption over the Christmas period and gave me $300 of flight credit for my trouble.
In honor of Mayor Pete and Southwest, I think I'll make a donation to a LGBTQ charity as well as to abortion rights in Texas, which is SWAs home state.