Howdy Folks.
Tried using the TN chat today & their AI thing was useless - so I asked for an agent & after 45 minutes with no agent coming to it, I gave up.
I was hoping to get answers to the following queries & hope that someone here may be able to answer them for me, please:
What does their Lock In Number subscription now cost ??
Is TN still only tmobile ??
Of less importance=>
I have a TN SIM & it worked fine for a while, but then I would open TN & it only said 'there was an issue with your SIM activation tap here' - which did nothing.
I don't think TextNow has settled on a lock in number price. A lot of people are grandfathered in at $4.99/year. I use my TextNow # regularly, so I've never bothered to do that, but every time I check the cost, it seems like it's different. Currently, my TextNow app shows a ridiculous $1.99/week.
Yes, TextNow SIM cards are T-Mobile.
If you initiate a chat during their business hours, my experience has been pretty quick and competent support. Ymmv. The last I knew, the chat hours are: Daily 10am - 5:30pm Eastern
I have a TN line that I've had since Feb. 2024. What is the criteria for keeping a line w/o paying to lock it in? I haven't done anything special like making at least one call or sending a text each day and mine is still active.
Need to port a FreedomPop # out.
Undecided TN vs. Helium. The # gets reasonably regular use so may not be a big issue but don't want to lose the #.
TN more suitable to the users needs (vs. them having to learn to add GV to the mix with Helium).
I often see cited that if you port a # to TN that it won't be "lost" for lack of use.
Curious if people have experience with # ported to TN vs. # assigned by TN when creating account.
Textnow is a service that overseas users attempt to signup for as well as those who want a service where they can secretly perform bad or even illegal behavior.
In response, Textnow is overly aggressive in flagging user accounts in which they believe are violation of their Terms of Service. Stuff like VPN usage, spamming, and even group texting.
Do innocent Textnow users ever get their accounts wrongly taken away? Very likely.
The number I've had for several years @$4.99/year has been very useful for me.
Our main phone is via GV - and when I need to do one of those verification things, that number gets refused...my 100% cellular gov phone also gets refused - but the TN number has always worked for that.
I do wish I could get the SIM for it to work again somehow, but even without that I'm happy to throw the 4.99 at them to keep it going.
If anyone does go for their keep number deal - please share what they charged for it here ??
To the best of my knowledge, the requirement is to place a call or send a text at least once every 30 days. The last time I let mine recycle, the message didn't mention the timeframe, but the time before that it specifically said I hadn't used my account in 31 days.
If I haven't slipped up and let my phone put the app in deep sleep because of how rarely I use it, I believe I first get an app notification a little less than a week in advance reminding me to use it or lose it. This used to take the form of a message that looked like an ordinary text message, but the conversation says it's from support@enflick.com. I think they switched to the app notification after July 2023, but they still deliver "You didn't do the thing so we recycled your number" messages that way.
I don't use mine in such a way that having it reassigned every so often if I slip up is a problem, so I haven't considered porting a number in and can't offer any personal experience with what we've heard about that meaning they won't reassign it, nor have I set my own reminder to help make sure I keep it.