Jerry Kramer George Elaine Newman
The funniest one is Newman teaching Kramer how to pick up a library girl. Lol
OK they are George parents
Oh, ok. Moving on. It's great to see action taking place on the website, but I think it's highly suspect and irresponsible for there to be no communication from CN to its subscribers for such an extended period of time. I think the subscribers deserve to hear something. It doesn't have to be a full accounting of the CN business plan, but c'mon. Say something.
In any case Doe can still comment on buildcircle.com that TDH messed up in certain ways. Just as we can pick out things redpocket messed up. Which is what the original comment you made was aimed at I think. It helps others to reconsider any direct relationship with redpocket as well as with cellnuvo. But yes of course cellnuvo are the ones ultimately responsible - they chose redpocket and should make sure any issues customers see are fixed promptly and professionally.
Cellnuvo 3.0 sounds like a better system if the payment system actually works (which is a big question mark), if it doesn't take forever to be launched (and work properly), and if the ability to use gold freely doesn't end up in a cash flow disaster. Some big ifs until proven otherwise. I just want to be able to spend my gold on reliable service and getting to pick any provider without any middle man involved in tech support would be a win win scenario.
sent my email 2 weeks ago regarding no service and i got reply from support today
CellNUVO commented:
Please try performing a soft reset of your device. On dial pad or phone app, enter #72786#. Confirm the reset. Allow the device to restart and go through the activation process. If that does not work, please let me know and we can investigate further- thank you.
Hey, that's great. How does it feel to have service again?
If only you had known it was so easy.
no service still. that's just what support recommend me doing to get service back
Sorry.
I usually get the same type of reply from support. Tell them that I have already tried their suggested fix and then ask for them to help but end up not hearing back from them for days to weeks later.
When they do reply it is often them telling me to do the same thing again.
You're almost tempted to reply back to support, "Maybe it's something as simple as...the carrier is waiting for CellNUVO to pay them. Could you try that please?"
They now have an automatic reply which comes from jira@nuvosupport.atlassian.net
CellNuvo should come clean! If you are still in business respond to your customers in a timely fashion. If not, then call it quits.
Emailed Tom, Joe, Jim 3 days ago to ask a question about the new announcement. No reply. Anybody top up in last few days?
Can't top up and support doesn't reply.
perfect
perfect my ass
I tried to top up several days ago but it apparently was never applied & now account is closed.
Well if this new e-mail is correct by end of week you update app and send payment to the account of your choice
Still I wonder how they will do this and how long it will take
What new e-mail? I didn't get one.
Ceka said he got one and posted it
https://www.nthcircle.com/forum/cellnuvo/995-email-from-cellnuvo?limitstart=0
F amazon . Get the damn cell service on my phone. Too many irons in the fire
Just wait til the end of the week, or the new ticket system, or the new temporary numbers, or the new association with a gsm carrier - red pocket.
CN will be sure to avoid responding to your service requests by sending you canned non useful replies an promises of bonuses and referrals.