Important info: RingPlus to Ting details

3 years 4 months ago #540 by Isamorph

"The Grapes of Wrath" all over again. Funny

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3 years 4 months ago #545 by Extraterrestrial_Zoologist
Howdy Friend !!
I'm just a'wonderin how long it'll be afore visiting the RP domain results in a 404 error or the like...?

Of course even after porting out it has remained pretty active there, but I find that I'm very much liking NOT having to wonder about stuff whilst fishing through pages of useless blather containing almost zero real answers, just trying to figure out what may be going on.

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3 years 4 months ago #628 by JTSR71
Replied by JTSR71 on topic Important info: RingPlus to Ting details

arrynrob wrote: BradW_Ting on Reddit: "It should be noted that we aren't receiving anything from RP for this, this is something we're doing on our own to try and help out as we can."

Also, excerpt from article:

“I will also share an opportunity that materialized just in the last few days,” Noss said Tuesday afternoon on the call. “Another MVNO called RingPlus has announced that it will be shutting down its service, and we’ve reached a tentative agreement to migrate their customers to Ting. It is simply a marketing agreement, not an acquisition of any assets or resources. They had roughly 80,000 customers, most of whom were on a free plan. We do not know how many real customers this will produce after an inevitable initial exodus, but we know that it will initially inflate gross adds, churn and marketing expenses in the form of credits we’ll be providing.”

The question for Ting, Noss continued, is how many former RingPlus customers turn into paying Ting users.

“It’s very difficult to say what we will expect,” he said, “but if we get at the end of the day, you know, a year from now, there’s an extra 5,000, 6,000, 7,000 Ting customers, we’ll be quite happy with the approach.”

For sure, Ting wouldn't have done this if there wasn't something in it for them.

I have to say though, if Sprint had any sense, they would have actually been the people who approached someone like a Ting to manage this because it totally makes sense for Sprint to turn 90,000 R+ customers into as many paying customers on the Sprint network.

Sprint should also realize that with Ting they have a very dynamic and first rate MVNO from a customer service perspective. If Sprint are interested in improving their own brand, Ting makes for a good acquisition target if Sprint were to properly leverage the Ting customer service system and employees.

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