Any predictions on how well the Ting "takeover" will go?

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2 years 2 months ago #1526 by Chelle
I'm waiting until tomorrow.

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2 years 2 months ago #1527 by PEW
I believe Ting said the $35 credit will appear just before the monthly bill is out. They are post paid, so in 29 days, I guess.
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2 years 2 months ago #1575 by Legally-Speaking
Replied by Legally-Speaking on topic Any predictions on how well the Ting "takeover" will go?
My Ringplus lines are still alive and kicking. Anyone else's lines still active?

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2 years 2 months ago #1576 by Oldbooks1
Are you sure you are still on RingPlus?

What happens when you call 611?

Did you not get any emails from Ting?

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2 years 2 months ago - 2 years 2 months ago #1579 by joseph
No one is on RingPlus anymore. All lines migrated to Ting yesterday.

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2 years 2 months ago #1581 by Oldbooks1
It seems as if some confusion is happening with regard to the migration at this point.

Several members have no MSL showing under Device Settings.

Others are receiving "invalid MEID" messages.

Some are also unsure about what to do if porting out.

Ting reps appear to be less visible these last few hours.

It seems as if the decision to handle each question as it arises is, unfortunately, proving to be problematic.

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2 years 2 months ago #1589 by sfatula
My recollection on how to port out was that you click on the email from ting, and, it tells you on the screen how to port out if you don't want to stay with Ting (no credit card required). One of the radio buttons on the very first screen says "I do not agree to the Terms of Service. I would like to port out my number." At the time, seemed pretty simple, but, i didn't follow that path as I wanted a free month.

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2 years 2 months ago #1595 by Legally-Speaking
Replied by Legally-Speaking on topic Any predictions on how well the Ting "takeover" will go?

joseph wrote: No one is on RingPlus anymore. All lines migrated to Ting yesterday.


I am still making calls via Ringplus and my lines still show as "active" on the Ringplus dashboard. Seems all lines were not migrated yesterday.

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2 years 2 months ago #1597 by Chelle
I'm still active on RingPlus and using data.

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2 years 2 months ago - 2 years 2 months ago #1606 by joseph
Check your minutes/texts/data itemized billing usage on RingPlus. Nothing updated since Tuesday (yesterday) morning. That's when it migrated to Ting.

If you didn't activate with Ting via the emailed link, your line is in a Ting "holding" account. They provided a 2-3 day grace with an unspecified limited amount of usage allocation until you either accept Ting's terms and provide a CC# or port it out. If neither is done they'll suspend your service probably no later than Friday even if you didn't use up your grace allocation before then.

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