Any predictions on how well the Ting "takeover" will go?

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2 years 3 months ago #1472 by sfatula
"Those who do neither will see their service end after the 48 hours are up."

If that is true, then, here comes another disaster! All those people who don't even know...
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2 years 3 months ago #1477 by joseph
If the member doesn't either port out of Ting or accept its ToS and provide a credit card within 48 hours, their line will be suspended. But they'll still be able to port out or re-enable their line by providing Ting a credit card.

If anyone's still unaware of the pending change by now, despite the emails RingPlus sent out, they'll probably first realize something's up when their line's suspended after 48 hours. They'll then have to port out or give Ting a CC.

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2 years 3 months ago #1487 by JTSR71
If Ting have any sense, they will send free text messages several times before the 48 hours are up.

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2 years 3 months ago #1505 by Oldbooks1
Looks like things are moving smoothly on the migration front so far.

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2 years 3 months ago #1506 by TARDIS
Got my email from Ting. 12:46 PM EST.
I'm not going to do anything with it until I'm home, but given that the one line remaining was suspended, I'm feeling encouraged.
Will report back once I've actually tried to complete the port.

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2 years 3 months ago - 2 years 3 months ago #1509 by sfatula
Apparently, a little patience is needed once you get to Ting and "authorize". It takes 30 minutes or so for your device to show up under "device settings". At least so I have read. Mine is not there yet. I see reports on R+ forums of people getting "technical difficulties." as part of the authorize process.

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2 years 3 months ago - 2 years 3 months ago #1510 by TARDIS

sfatula wrote: Apparently, a little patience is needed once you get to Ting and "authorize". It takes 30 minutes or so for your device to show up under "device settings". At least so I have read. Mine is not there yet. I see reports on R+ forums of people getting "technical difficulties." as part of the authorize process.


It's probably everyone trying to do it at once - system overloads happen. This makes me glad I'm waiting until tonight. Now, if they're still having this level of issues later (late tonight/tomorrow) that's more cause for concern.

ETA: Just started the port. Only took about 2 minutes for the device to show up under "Device Settings" currently says 'porting'... Other than being annoyed to have to give a credit card now, it seems to be going well...

ETA2: I turned off texting and voice in my Ting Dash before turning my phone on (I only want to pay for data, thanks). And I do have data on it. Usually data is the troublemaker, so I'm presuming I'm good to go at this point.

The only odd thing is under "Current Usage" it says "you don't have any active devices", yet it says 1 device - $6.00. And I've used about 125KB of data to test things. Mostly I'm just using TING for the free $35 and that gives me time to jump and find something else.

Under R+'s info, my account is still coming up as 'suspended' and I have no way to delete it. I presume that will correct itself eventually. And the phone is still flagged as 'active' on RP.

But at least I could delete my credit card again now. So, there's no way for them to charge things for sure now.

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2 years 3 months ago #1511 by Widsith
I feel for those who are holding their breath or white-knuckling through the migration. That's where I was a couple of weeks ago while waiting out the (apparently) stalled port-out of my three lines. But they all got to Tello smoothly in the end and I expect most of the remaining RingPlus customers will have a fairly painless transition to Ting. It's just hard to relax when any part of your fate is still in RingPlus's hands, and I'm glad to be past all that already.

Right now I think the biggest uncertainty is going to be what happens to those people who tried to port out and got stuck in the middle, usually because they gave up and canceled the ports mid-stream. There has been speculation that they'll be swept along into Ting with everyone else, and also fears that their numbers may be lost or their ESNs left locked into RingPlus after it's gone. It probably will be a while before the dust settles and the outcome of those situations becomes clear. Best wishes to anyone still in that position.
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2 years 3 months ago #1519 by joseph
How are folks' migration to Ting going today?

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2 years 3 months ago #1523 by sfatula
Mine went well. It didn't show my device for 30 minutes or so, no evidence of any $35 credit yet, but, probably not surprising. Never lost phone service that I know of, used data most of the day. Happy.
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