Anyone received the t mobile sim from Textnow yet?
If posting a yes response, can you please share how the process went and any kinks (e.g. they are tying the SIM to the IMEI like Metro) or differences from the Sprint service? I am a bit hesitant just yet, so looking for some folks on this forum to report before I place an order to keep that service as a backup. Thanks!
TLDR; You'll need to contact support to activate sim.
I received mine today and....
The directions say to activate your sim on the app but there is no option there (maybe because I already activated the sprint one awhile back???). Maybe would be easier on a new account but not doing that.
I tried following the instructions here, but that didn't help either.
Contacted support today, they were able to fix it. My assumption was right, they had to remove the sprint device from my account in order to allow me to use my new GSM T-Mobile sim instead.
I also believe this sim activation is not locked per the device. I was able to not only use it in my backup as intended, but my current phone as well without issue other than inputting the APN information which I will link again below.
So only minor inconvenience for current customers (and they are open for chat support daily). I would assume no problems for brand new customers going forward.
P.S. I did receive an email saying my account was cancelled, when contacting support on the issue. If any of you receive this email when contacting support about this issue, PLEASE DISREGARD IT. My account is fine and still have the same number.