I understand that it makes little sense for Tello to allow "sharing" of unlimited allocations by members in a Family plan. But, Tello should enable sharing of fixed-amount allocations of data, minutes, or texts by select members of a Family plan.
First of all its great you can add multiple line on one E Mail address, creating the family plan. However I did a pretend order for a 2nd 500 min No Data plan line and it wanted a payment of 11.50 per month including taxes and fees for 2 lines. It would be nice to get some sort of discount on 2 or more lines, like most mvno's do.
How will the family plan work if one member runs low on data in the middle of the billing cycle? Will all account cycles reset if only one needs to add data? Currently the only way I see to add data is to restart the plan cycle.
112059 wrote: How will the family plan work if one member runs low on data in the middle of the billing cycle? Will all account cycles reset if only one needs to add data? Currently the only way I see to add data is to restart the plan cycle.
The information available indicates that each line is managed individually, and that each line can/will have it's own renewal date. (And billed to your payment source separately.) Since there isn't a 'master' renewal date, one line needing to restart/change the plan cycle shouldn't affect the other lines.
From the blog:
"How does a family plan work?
You can add an unlimited number of additional lines, each with their own phone number and Tello plan. Each of these plans can be managed from your Account Dashboard, allowing you to swap phones on the account, up or downgrade a plan, restart on a new billing cycle, port a number to that account, and more. There is no need to have the same address to do so and there is no extra cost per line.
How does billing work on a family plan?
The billing for each of your phone plans goes through your main Tello account. Each individual plan can have different billing dates depending on when you activated their lines, but it’s all charged through the credit card on your main account. "