Tello Port In Experience

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1 year 1 month ago #33111 by PEW
Tello Port In Experience was created by PEW
Looks like I have to go on the website, submit some info, and wait... not the "right away" experience with Mint...

tello.com/help_center

The port in details you need to provide to our Customer Support team are the following:
Current number
Current provider
Account number from current provider
PIN/Password from current provider
Your address as listed on the phone bill
First name and last name as listed on the phone bill

The port in will take up to 2 working days for regular mobile numbers and up to 5 working days for landline and VOIP numbers.

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1 year 1 month ago #33112 by Isamorph
Replied by Isamorph on topic Tello Port In Experience
It does say up to 2 days, which is probably the worst case scenario, but my experience with Tello, with all info in order, port ins have taken less than an hour. But it probably depends on which MVNO or one of the big 4 is on the other end porting out.

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1 year 1 month ago #33113 by PEW
Replied by PEW on topic Tello Port In Experience
Thanks for the note, will check my account periodically to see if it finishes early. Given it's Friday night, might not happen though...

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1 year 1 month ago #33114 by Chelle
Replied by Chelle on topic Tello Port In Experience

Isamorph wrote: It does say up to 2 days, which is probably the worst case scenario, but my experience with Tello, with all info in order, port ins have taken less than an hour. But it probably depends on which MVNO or one of the big 4 is on the other end porting out.


That's been my experience, as well.

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1 year 1 month ago #33115 by realLexusl21
Most are 24 hours

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1 year 1 month ago - 1 year 1 month ago #33116 by mmfacemm
Replied by mmfacemm on topic Tello Port In Experience
Tello are slow with ports. One of the slowest mvno i've ever come across. I've ported quite a few numbers and most have taken around 2-4 days. I've never had one go through in an hour or even close to that.

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1 year 1 month ago #33117 by Zubrin
Replied by Zubrin on topic Tello Port In Experience
That was also my experience. A few days for port to be completed. However, I ported numbers from FreedomPop, which is considered Voip/landline provider, so a delay of a few days was expected.

mmfacemm wrote: Tello are slow with ports. One of the slowest mvno i've ever come across. I've ported quite a few numbers and most have taken around 3-4 days. I've never had one go through in an hour or even close to that.

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1 year 1 month ago #33118 by KentE
Replied by KentE on topic Tello Port In Experience
Porting out of Freedompop, to anywhere, is slow.
Interesting mixed experiences with Tello. I've ported 4 numbers to Tello, and the longest took no longer than 6 hours, on a weekend night. (Maybe considerably less, but I went to bed.) The others were finished within 30-60 minutes. I think all the ports originated within the Sprint network.

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1 year 1 month ago - 1 year 1 month ago #33119 by PEW
Replied by PEW on topic Tello Port In Experience
5 hr from red pocket, not done yet.

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1 year 1 month ago #33120 by realLexusl21
The only hour we ever got was Sprint to TMobile

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