Old CN number

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1 year 1 month ago #33100 by PEW
Old CN number was created by PEW
I was never able to activate my CN number on Red Pocket. Now I want to port the # to Tello but am not able to find the port out info. I am unable to receive text on the device, the device shows active (assuming under Red Pocket)... what should I do? Currently on hold with Red Pocket Online chat but really don't think they'd be of any help...

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1 year 1 month ago #33103 by KentE
Replied by KentE on topic Old CN number
I would say that there isn't a chance at all, but....
If it still shows active somewhere, somebody's in possession of the MEID. Have you tried some of the services like FreeCarrierLookup to see if you can identify the carrier? (I think I remember they'll only identify Sprint, but some of the other sites used to be more specific about MVNO......)
Have you asked RedPocket to look at the MEID for you?

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1 year 1 month ago #33105 by PEW
Replied by PEW on topic Old CN number
Got it!
I went on the online chat with Red Pocket, provided phone number, device ID, etc... Agent had me create the account and try to add the line to my account... but since I could not get the confirmation code to validate the number, the agent was able to provide it to me.
Apparently, it's still on the CellNuvo Paygo plan.
:)

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1 year 1 month ago #33106 by realLexusl21
Replied by realLexusl21 on topic Old CN number
it's still on the CellNuvo Paygo plan"


So it is lost?

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1 year 1 month ago #33108 by KentE
Replied by KentE on topic Old CN number
Wow-- that's amazing.
My devices, one successfully transitioned to Red Pocket (and then cancelled), and one never successfully transitioned, both had clear MEID's long ago. (One currently on Tello.)

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1 year 1 month ago #33110 by PEW
Replied by PEW on topic Old CN number

lexusl21 wrote: it's still on the CellNuvo Paygo plan"


So it is lost?


No, it's on Red Pocket with the CellNuvo paygo plan name. Looks like I can add $2 to get some text capability - trying to reset password on an acct that had that number registered. Glad to see the phone number and phone plan stuck around. :)

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10 months 4 weeks ago #35962 by Gethome
Replied by Gethome on topic Old CN number

PEW wrote: I was never able to activate my CN number on Red Pocket. Now I want to port the # to Tello but am not able to find the port out info. I am unable to receive text on the device, the device shows active (assuming under Red Pocket)... what should I do? Currently on hold with Red Pocket Online chat but really don't think they'd be of any help...


Was this number one that should have been transferred back in August of 2017 when the migration happened?

I had a few that should have but were said to be lost both by Red Pocket support and CN. Were you ever told that this was lost?

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10 months 4 weeks ago #35963 by realLexusl21
Replied by realLexusl21 on topic Old CN number
I was able to. Workedfor me

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10 months 4 weeks ago #35982 by Gethome
Replied by Gethome on topic Old CN number

lexusl21 wrote: I was able to. Workedfor me


Able to what? What worked for you?

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10 months 3 weeks ago #35991 by realLexusl21
Replied by realLexusl21 on topic Old CN number

Gethome wrote:

lexusl21 wrote: I was able to. Workedfor me


Able to what? What worked for you?


Cn. Number on rp

Worked

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