RedPocket swap devices on Sprint network (CDMAS)

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2 years 1 month ago #19002 by jamielih
Has anyone successfully swapped Sprint (CDMAS) devices on RedPocket? If so, did you do it via phone, web chat, or email support?

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2 years 1 month ago #19380 by mmfacemm
Not done it but I think you should just be able to contact RP support any way you want and get it swapped.

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2 years 1 month ago #19441 by jamielih

mmfacemm wrote: Not done it but I think you should just be able to contact RP support any way you want and get it swapped.

I contacted RedPocket online chat CS, who insisted that I merely need to take SIM from old phone & probe it in new phone. I explained why that wouldn't work for CDMAS, but he persisted, saying that I should just trust him & just move SIM card.

Because his instructions are wrong, I'm not going to follow them. I plan to email RedPocket support with my new MEID & ICCID one day.

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2 years 1 month ago #19442 by Zubrin
Switching SIM to a new phone will work for Redpocket Verizon, but not on Redpocket Sprint.

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2 years 1 month ago #19443 by Isamorph
It would be hard to move the sim from my RP CDMA phone to another phone because it doesn't have one.

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2 years 1 month ago - 2 years 1 month ago #19444 by mmfacemm

jamielih wrote:

mmfacemm wrote: Not done it but I think you should just be able to contact RP support any way you want and get it swapped.

I contacted RedPocket online chat CS, who insisted that I merely need to take SIM from old phone & probe it in new phone. I explained why that wouldn't work for CDMAS, but he persisted, saying that I should just trust him & just move SIM card.


:blink:

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