- Posts: 605
- Thank you received: 433
Id try another agent because that is quite frankly BS! And if they won't budge an FCC complaint. They admitted you have had 12 months of service.
Contrary to prior experience, the line did not unlock. Reached out to TracFone and was told that because there was no service paid (purchase was bundled with time), the phone could not be unlocked.
When the rep was prompted with the fact that a phone with bundled time is more expensive thus the service is "paid", the rep said that bundled time did not count. The rep offered to unlock the phone for a fee of almost $120.00 because the phone had been active within the network for more than a year.
Just thought I'd share for those that followed this thread.
I disagree: you did buy a plan, a bundled one.
They seem to be hung up on bundled time being "bonus / upaid time". Funny because phones with time are typically more expensive, but hey, I suppose I technically did not buy a plan.