Xfinity Mobile changes

More
2 years 2 months ago - 2 years 2 months ago #1 by mmfacemm
"For accounts opened after 7/31/19, with By the Gig lines, a minimum $12.00 charge applies per month, regardless of data usage. Data charge applies to each GB or partial GB of shared data. Data shared monthly with other By the Gig lines. No rollover data."

Old accounts remain under the old rules so you can add new lines etc under the old rules.

There is also a $20 charge per month if you do not maintain another xfinity service (up from $10)

And a couple of new plan tiers:
3gb for $30
10gb for $60

A few other changes so check out the website for full details:
www.xfinity.com/mobile/plan

Unfortunately not as good a deal for new customers but at least old ones get to keep their plans.

Please Log in or Create an account to join the conversation.

More
2 years 2 months ago #2 by KentE
Replied by KentE on topic Xfinity Mobile changes
I'm not an Comcast customer, so I'm not that familiar with the old plan-- other than the minimum charge now being $12, are there significant changes to the 'By The Gig' plan?

Please Log in or Create an account to join the conversation.

More
2 years 2 months ago #3 by mmfacemm
Replied by mmfacemm on topic Xfinity Mobile changes

I'm not an Comcast customer, so I'm not that familiar with the old plan-- other than the minimum charge now being $12, are there significant changes to the 'By The Gig' plan?


preview.redd.it/u8gz83nh2gd31.jpg?width=576&auto=webp&s=2a2262bae4a7cbde6edcd1faadd615a9a5f5cafa

It can now be deprioritized when the network is congested which is a big change. Costs $20 to remove that.

No 100mb free.
The following user(s) said Thank You: KentE

Please Log in or Create an account to join the conversation.

More
2 years 2 months ago #4 by joseph
Replied by joseph on topic Xfinity Mobile changes
The $12 minimum is per line or per account?

Please Log in or Create an account to join the conversation.

More
2 years 2 months ago #5 by bingyee
Replied by bingyee on topic Xfinity Mobile changes
This change makes it a good costly to maintain talk and text lines on Comcast, which I've been doing. Currently, I maintain 3 lines which are actually used by my parents in a city not serviced by Comcast and a 4th one as a personal backup. I pay only about $2.50 in taxes and fees for each line for unlimited talk and text. All phones have data turned off at all times, so I never get charged by the gig.

I generally use the 4th and 5th slots for going through 3-4 month activation/deactivation churn cycles to take advantage of Xfinity's iPhone BYOD promotions. This requires a port-in, and I've been using freedompop numbers for that. You also have to maintain an inventory of spare iPhones...I used to do this with a 5s and 5c but had to upgrade to iPhone 6. I've already earned $600 this year doing this. I made quite a bit more last year when the rebate was $150/line and my parent's lines were new.

It looks like with these changes, someone newly signing up for Xfinity Mobile will pay an extra $12 for what I do.

Please Log in or Create an account to join the conversation.

More
1 year 8 months ago - 1 year 8 months ago #6 by bingyee
Replied by bingyee on topic Xfinity Mobile changes
www.xfinity.com/mobile/support/article/plan-changes

Xfinity Mobile early adopters will soon no longer be grandfathered. All users are being migrated to their "Second generation" plans, which require minimum payment of $12 (plus taxes) even if you don't use any data. Previously, you could just get away with just paying taxes with no monthly data charge if your account used less than 100mb in a billing cycle.

Please Log in or Create an account to join the conversation.

More
1 month 1 week ago #7 by bingyee
Replied by bingyee on topic Xfinity Mobile changes
Xfinity Mobile isn't my main carrier but I've had a continuous active account with them for years. I usually have anywhere between 2-5 lines active with them. The base 2 are lines that I maintain for my parents, who only use their phones for talk and text. The other lines are slots I use whenever I want to earn a $50-$100 gift card for bringing over a BYOD device. I then make sure I maintain the line for the required 3 months. After that, the line becomes porting fodder (e.g. Visible swaps).

I've never had more than 5 lines on this account. That is because I was told several times that I could not have more. This was an issue a few times when I experienced porting issues (especially from FreedomPop) and I had to cancel the line and wait a few days before I could start over, because it usually takes some time for Xfinity's systems to recognize that an old slot has opened.

Today, however, I found out by chance that my account now allows me a total of 7 lines, not 5. I have no idea when this happened because I don't recall getting a notice about this. I've done some googling and there is mention by a few that they are allowed more than 5 lines, but the how is completely opaque.

Does anyone else here with Xfinity Mobile have privilege to keep more than 5 lines? If so, do you recall how you got the extra lines?

Please Log in or Create an account to join the conversation.

More
1 month 1 week ago - 1 month 1 week ago #8 by mmfacemm
Replied by mmfacemm on topic Xfinity Mobile changes
I heard you can have a max of 10 but it is based on your credit and history. The longer you stay with them the more lines they will let you have. Probably why you got access to two more.

If you ever buy a phone with them check xfinity rewards first as they have been handing out $25-100 off.

Is there somewhere that tells you how many you are allowed?

Please Log in or Create an account to join the conversation.

More
1 month 1 week ago #9 by bingyee
Replied by bingyee on topic Xfinity Mobile changes

I heard you can have a max of 10 but it is based on your credit and history. The longer you stay with them the more lines they will let you have. Probably why you got access to two more.

If you ever buy a phone with them check xfinity rewards first as they have been handing out $25-100 off.

Is there somewhere that tells you how many you are allowed?

Not really.  I kinda stumbled onto this discovery.

On the main overview page, it shows your current lines/numbers.  It currently shows my 4 active ones and 1 port-in that is pending.  I noticed that at the top right, I still had an option to click "Add lines"  I thought that was strange because I thought it disappeared when you were at your max.  So I clicked it and went through most of the process of adding a new line with a new number, using my work iPhone 8 as the proposed BYOD device.  I never encountered a message that I had already reached my max.

I decided to call customer service to find out how many lines I'm allowed on my account.  The guy told me 7.  He wasn't able to tell me when I had been upgraded from 5.  

I'm pretty sure, however, that the maximum of 10 lines that can theoretically have is a recent policy change.  I'm positive that the absolute max use to be 5.  Xfinity seems to have just done it and also upgraded certain accounts without much fanfare or notice.

I might just go ahead and add a 6th line for real after my port-in is fully activated, just so that I can confirm that this is not an illusion.  It will only cost me about $2 in taxes on my next bill.  Once that's activated, I can just turn around and port the new number out for another ZTE A7 and free month of service (for the cost of $5 and one of my broken phones).

Please Log in or Create an account to join the conversation.

More
1 month 11 hours ago #10 by joseph
Replied by joseph on topic Xfinity Mobile changes
How much is the monthly fee with them?

Please Log in or Create an account to join the conversation.