What kind of phone is needed for FreeUp?

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3 months 4 weeks ago #42036 by RoadRanger
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3 months 4 weeks ago #42037 by dst11
The Verizon instructions say "With the gold contacts facing the front of the phone, insert or remove the micro SIM card from its slot while pushing down the gray stopper. The indicator is in the top left of the screen."

Is there enough space for a full size SIM?

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3 months 4 weeks ago - 3 months 4 weeks ago #42038 by RoadRanger
My bad, it needs a micro SIM
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3 months 4 weeks ago #42039 by dst11
Thank you for the pic. Firefox would stay only for a second at the ATT link. Afterwards it goes to www.att.com/device-support/selector .

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3 months 4 weeks ago - 3 months 4 weeks ago #42040 by KentE

RoadRanger wrote: There's a pretty clear orientation diagram on the phone - looks like it takes a micro SIM with the corner orientated as shown. You had it in sideways LOL

www.verizonwireless.com/support/knowledge-base-210928/


Wow, that link is seriously different looking than the one we've been working from, and confusing. It doesn't actually show the SIM inserted..
But saving dst11's picture and enlarging it, the SIM is the right size, and the right slot, it just needs to be rotated 180 degrees to match the engraving in the plastic of the phone. (That magnifying glass will be handy again to see the 'drawing' well.) (EDIT: Road Ranger's pic of the micro-SIM installed is great! no need for the magnifying glass.....)

The correct orientation is likely the alternate position you've already tried....

So , possibly a bad or damaged SIM card, or a bad SIM slot on the phone. There's a way to test it cheap, by installing a different AT&T-network SIM card. It does not need to be activated-- the phone should still 'read' it, indicate signal strength, etc. (An unactivated SIM may prompt you to activate it-- just ignore it, but it's handy because that definitely tells you it's being read.)

www.target.com/p/tracfone-bring-your-own-phone-sim-activation-kit/-/A-50174990
$1 at Target, frequently $1 at Best Buy, Walmart, Dollar General, or some local grocers and drug stores. (Some places may be more expensive, though.)

The Tracfone kit will have 3 SIM cards, for T-Mobile, AT&T. Verizon. Pick the AT&T one.
SIM kits from Net10 or Straight Talk will work as well, or a yellow SIM card from h20. (another AT&T MVNO, and these are usually $1 too.)

If the phone won't read that SIM either, you probably need to contact the seller. If it does read the test SIM, call FreeUP, (or the seller) and maybe they'll send you a new one without charge.
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3 months 4 weeks ago #42041 by Isamorph
Those are some fairly deep grooves on the sim face. Maybe cutting a small piece of electrical tape to size and sticking on to the grooved surface might make a difference. Also, after installation try rebooting (Completely shutting down and restarting)two or three times and see if the no sim message disappears.
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3 months 4 weeks ago - 3 months 4 weeks ago #42053 by dst11

KentE wrote: So , possibly a bad or damaged SIM card, or a bad SIM slot on the phone. There's a way to test it cheap, by installing a different AT&T-network SIM card. It does not need to be activated-- the phone should still 'read' it, indicate signal strength, etc. (An unactivated SIM may prompt you to activate it-- just ignore it, but it's handy because that definitely tells you it's being read.)


What will happen if you insert a non-att-network SIM in a ATT-network phone like the XP5, assuming the SIM and the SIM slot are OK? Anything different than 'No SIM card'?

www.target.com/p/tracfone-bring-your-own-phone-sim-activation-kit/-/A-50174990
$1 at Target, frequently $1 at Best Buy, Walmart, Dollar General, or some local grocers and drug stores. (Some places may be more expensive, though.)


Target is close by. I'll try to pick up a SIM card tomorrow.

The Tracfone kit will have 3 SIM cards, for T-Mobile, AT&T. Verizon. Pick the AT&T one. SIM kits from Net10 or Straight Talk will work as well, or a yellow SIM card from h20. (another AT&T MVNO, and these are usually $1 too.)


The 1st pic mentions a 3-in-1 SIMs. So, three 3-in-SIM?

If the phone won't read that SIM either, you probably need to contact the seller. If it does read the test SIM, call FreeUP, (or the seller) and maybe they'll send you a new one without charge.


Yes!

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3 months 4 weeks ago #42054 by dst11

Isamorph wrote: Those are some fairly deep grooves on the sim face. Maybe cutting a small piece of electrical tape to size and sticking on to the grooved surface might make a difference.


I can try. But do you think there is any space between the top of the SIM card and the bottom of the metal bar for it?

Also, after installation try rebooting (Completely shutting down and restarting)two or three times and see if the no sim message disappears.


OK

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3 months 4 weeks ago - 3 months 4 weeks ago #42055 by Isamorph
There should be enough space with a thin piece of tape on the top of the sim card.

"What will happen if you insert a non-att-network SIM in a ATT-network phone like the XP5, assuming the SIM and the SIM slot are OK? Anything different than 'No SIM card'? You should get a message like "Invalid or Incompatible Sim" or a similar message to that effect rather than "No Sim Card" or possibly no message at all, which means the phone sim slot knows(reads) there is a sim inserted.

Yes, you should get (3) 3 in one sim cards in the Tracfone kit.

joyofandroid.com/fix-no-sim-card-detected-error-on-android/
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3 months 4 weeks ago - 3 months 4 weeks ago #42114 by dst11
It was the FreeUp SIM from eBay. When I inserted the ATT SIM from the Tracfone SIM kit I got at Target, the 'No SIM card' message went away. I'll contact the eBay seller. BTW, I tried putting tape on top of the FU SIM. It went in: 'No SIM card'.
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