dst11 wrote: Could the FreeUp SIM card be bad? I'll ask the eBay seller too.
Good idea to contact the seller. I did look at reviews on the seller's ebay site and it looks as if people who purchased the FreeUp Sim in the past month had positive reviews of it, assuming they were legit buyers. You could try contacting FU by phone if that's still possible, or even by email. With FU, anything is possible.
The phone feels like a metal brick. It's not heavy but it feels very very sturdy. The listing said 'Fair Condition' but the screen looks new. I can see a little wear on the back cover. The seller replied quickly to all my messages.
That is a great looking phone! Nice labeling on the pics to indicate all the button functions and locations. Even the battery looks no-nonsense.
It's hard for me to believe the ebay seller for the FreeUP SIM isn't legit. FreeUP SIMs had pretty much dried up via 3rd party for a while, and now they're back from a couple of sources-- it seems likely with the blessing of FreeUP.
I think I'd reach out to FreeUP to see if they can help. Phone might be the quickest/easiest, 888-316-0686 or 469-281-2080.
If you prefer email, submit the form at
When I got back to my desk and just as I was ready to send a message to the seller. I thought why don't I try one last time. Well, I logged in my FU account and saw a link saying something like 'You haven't picked a plan, wanna pick one?' I followed it, I selected the free plan, and it showed my cart with no added SIM like before, and a checkout/credit card info form. I filled it up, submitted it, and it went through fine. Afterwards it asked for my SIM activation number, if I wanted a new number and for my zip code. I put them in and it gave me a number. I thought it would be more difficult based on my initial tries a few hours before.
Now I must insert the SIM into SIM holder. I tried today and the phone kept saying 'no SIM'. I'll do that tomorrow. It's too dark now!
Oh boy, inserting the SIM card is a pain in the a**. Here's a photo of the inside of the XP5's back compartment from
The SIM card holder is the lower "pocket". The upper is the SD card holder. I gave it to my cousin to try and he may have destroyed the SIM card because somehow he removed the nano-SIM portion of the SIM:
He didn't use any tools, scissors/knife, so I don't know how he did it! He says it was already cut and it came out just by touch. Possible? Repairable? Oh well. I may have to order a new SIM card!
If it's a 3-in-1 SIM, they are meant to pop out with a little pressure/push, no tools needed as they are pre-cut. You should be able to pop the nano back into the larger sizes. I usually put it on a flat surface when I push it back in and then gently insert into the phone's SIM slot if it requires something larger than a nano. Try holding it by the sides, not the flat sides where pressure can be accidentally applied and pop it out of the size adapters.