coupons dead? gone? FreeUP has gone bad?

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1 week 5 days ago #40636 by PEW
Disappeared for me too. Sigh...
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1 week 5 days ago #40637 by puppydude

thatrude wrote: Just logged in to view my FreeUP account summary and my rewards aren't showing. Anyone else experiencing this?


Same here. got a red box saying they couldn't pull up info.
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1 week 5 days ago - 1 week 5 days ago #40638 by Isamorph
Poof for mine as well.

Edit: rewards app won't load at all, too.
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1 week 5 days ago #40639 by puppydude

puppydude wrote:

thatrude wrote: Just logged in to view my FreeUP account summary and my rewards aren't showing. Anyone else experiencing this?


Same here. got a red box saying they couldn't pull up info.



Mobile app won't load either. but phone service still working.
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1 week 5 days ago #40641 by Diedrich_Duo

puppydude wrote:

puppydude wrote:

thatrude wrote: Just logged in to view my FreeUP account summary and my rewards aren't showing. Anyone else experiencing this?


Same here. got a red box saying they couldn't pull up info.



Mobile app won't load either. but phone service still working.

Same here. Wow, We Who Like Free Service have had the luck -- RingPlus, CellNUVO, and now maybe FreeUP is ready to join them. As has been said before, maybe free isn't really free when you consider the aggravation and uncertainty factors associated with ultra low cost carriers.

Thank goodness there are several economical alternatives that consistently deliver reliable service with no drama, day in and day out. Boring and dependable is starting to sound really good.
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1 week 5 days ago #40642 by Isamorph
I emailed asking FreeUp CS what happened to our rewards. Should here back within a month. Maybe FU is preparing to post those "new exciting ways to earn". What a piece of work is man and his MVNOs.

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1 week 5 days ago #40645 by Chelle

thatrude wrote: Just logged in to view my FreeUP account summary and my rewards aren't showing. Anyone else experiencing this?


Mine showed briefly and I got a screenshot.

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1 week 5 days ago #40646 by Chelle
They may just be doing server maintenance.

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1 week 5 days ago #40647 by Diedrich_Duo

Chelle wrote: They may just be doing server maintenance.

I hope you're right, but it is unsettling to see malfunctions like these, given that RingPlus's and CellNUVO's websites also went dark for long periods of time prior to their respective demises.

It would certainly be helpful if FreeUP either sent out email updates or added a banner message on their website (or better yet, both) to keep us informed.
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1 week 5 days ago #40648 by st3fx
At present, none of the billaway.com websites hosted on Amazon Web Services (AWS) are loading or responding to pings. As @Chelle mentioned, definitely possible Billaway is doing some maintenance. Or their AWS hosting is offline for other reasons.
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