The $10 Bonus

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1 month 3 weeks ago #33751 by KentE
Replied by KentE on topic The $10 Bonus
I'm not sure that the bouncing bonus situation is directly or solely related to gifting. Our second line seems to have had the $10 bonus (acquired over 10 days ago) removed, and then re-credited. (The chronological order of it's appearance has moved in the Billaway rewards report, although I didn't actually look during the time period when it was probably temporarily gone.) I haven't shared any rewards from that line.

Although I suspect it's a glitch from an accounting change, it wouldn't surprise me if FreeUP ends up with a policy that bonus rewards aren't giftable-- only earned rewards.
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1 month 3 weeks ago #33753 by ajzwilli
Replied by ajzwilli on topic The $10 Bonus
I can confirm Kent's theory - I have 2 accounts the received the bonus about a couple weeks ago it had been taken away, it came back last week/early this week and noticed yesterday it was removed again and has not been re credited. There has been no gifting to or from these accounts and the are completely separate accounts.
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1 month 3 weeks ago #33772 by PEW
Replied by PEW on topic The $10 Bonus
I am taking a break from participating until the problem get fixed. Daily printing of 2 coupons and getting zero credit plus missing bonus with no support response is getting old really fast...
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1 month 2 weeks ago #33921 by Chelle
Replied by Chelle on topic The $10 Bonus
Well, my mother's $10 bonus had come back, again, but now it's gone, again.

We're up to four times, now.

It's actually getting to be funny.
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1 month 2 weeks ago #33922 by Isamorph
Replied by Isamorph on topic The $10 Bonus

Chelle wrote: Well, my mother's $10 bonus had come back, again, but now it's gone, again.

We're up to four times, now.

It's actually getting to be funny.


Makes one wonder who's minding the store, if anyone. My rewards disappeared, and I emailed support asking where the hell they went, and they reappeared shortly thereafter. But did support do anything? Who knows? I also mentioned to support that the many errors occurring on their website was not good for business.
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1 month 2 weeks ago #33925 by KentE
Replied by KentE on topic The $10 Bonus
I noticed the $10 bonus on our second line was gone this evening, too.
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1 month 2 weeks ago #33926 by mmfacemm
Replied by mmfacemm on topic The $10 Bonus
If you have two lines as soon as you get the bonus then share it with the other account. They can't take it away then. You can always share it back later.

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1 month 2 weeks ago #33927 by Chelle
Replied by Chelle on topic The $10 Bonus

mmfacemm wrote: If you have two lines as soon as you get the bonus then share it with the other account. They can't take it away then. You can always share it back later.


I actually did that, one time, but they took it away and my mother's account balance went to negative $7. I was afraid that they'd charge her credit card so I transferred the money back.
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1 month 3 weeks ago #33960 by KentE
Replied by KentE on topic The $10 Bonus
And today, my bouncing bonus is back after a couple of days missing in action.
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1 month 3 weeks ago #33961 by Chelle
Replied by Chelle on topic The $10 Bonus

KentE wrote: And today, my bouncing bonus is back after a couple of days missing in action.


My mother's is still missing in action.
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