FreeUP Mobile

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5 months 3 weeks ago #31476 by Chelle
Replied by Chelle on topic FreeUP Mobile
Is the talk, text and data hard capped or are there overage charges?

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5 months 3 weeks ago #31480 by Frasier1
Replied by Frasier1 on topic FreeUP Mobile
My experience is hard cap no overage. But I've never been on the free plan as of yet.
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5 months 3 weeks ago #31482 by st3fx
Replied by st3fx on topic FreeUP Mobile

Chelle wrote: Is the talk, text and data hard capped or are there overage charges?

Hard capped with optional add-ons or "Pay As You Go" balance. ($0.02/minute US calling PAYG listed here: freeupmobile.com/support/international-calling )

From FAQ: "If your Minutes, Text or Data get used up during the month,you can pay or apply rewards point to purchase add-on to your account to continue using the services. Any unused portion will expire at the end of the billing cycle and will not roll over to the next cycle." www.freeupmobile.com/support/faqs
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5 months 3 weeks ago #31510 by woo_24
Replied by woo_24 on topic FreeUP Mobile
For $2 to try it out, I'll probably pick one up. Anyone able to confirm if there is a minimum use policy to keep it active?

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5 months 3 weeks ago #31511 by Isamorph
Replied by Isamorph on topic FreeUP Mobile

woo_24 wrote: For $2 to try it out, I'll probably pick one up. Anyone able to confirm if there is a minimum use policy to keep it active?


mmfaceman said: "Just be aware that you have to log in and perform "one action" a month to keep the line active. Rewards seem to rollover which is good." Which is also stated in FreeUp's tos.

www.nthcircle.com/forum/freeup/1659-freeup-mobile?start=10
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5 months 3 weeks ago #31512 by woo_24
Replied by woo_24 on topic FreeUP Mobile
Thank you! Just looked it up as well:
"FreeUP reserves the right to terminate accounts on the Free Talk & Text Plan that are inactive for 60-days and have not logged in Rewards app or online portal and taken one action at least once per month."

Isamorph wrote:

woo_24 wrote: For $2 to try it out, I'll probably pick one up. Anyone able to confirm if there is a minimum use policy to keep it active?


mmfaceman said: "Just be aware that you have to log in and perform "one action" a month to keep the line active. Rewards seem to rollover which is good." Which is also stated in FreeUp's tos.

www.nthcircle.com/forum/freeup/1659-freeup-mobile?start=10

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5 months 3 weeks ago #31514 by KentE
Replied by KentE on topic FreeUP Mobile
woo-24 writes:
"Thank you! Just looked it up as well:
"FreeUP reserves the right to terminate accounts on the Free Talk & Text Plan that are inactive for 60-days and have not logged in Rewards app or online portal and taken one action at least once per month." "

Great! That fits well with how I think I'll use my line-- as a backup with intermittent main use. If it works the way I think, I'll use the rewards app or portal to earn credits, and have enough banked to buy a little extra data should it become my daily-carry phone for more than a few days at a time. Data add-ons are a little pricey on the surface of it, but seem reasonable for on-demand pricing. (And I suspect that it's set up this way on purpose, positioning the free plan as a loss-leader, with the knowledge that many folks will need to add data, bringing the package cost up to market rate if one looks at a pure cash outlay.)

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5 months 3 weeks ago #31522 by furgus8
Replied by furgus8 on topic FreeUP Mobile
Hi can you run the reward app on a different phone than the phone which has the SIM or is it tied to the SIM phone does anyone know? Thanks

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5 months 3 weeks ago - 5 months 3 weeks ago #31523 by peterquinn
Replied by peterquinn on topic FreeUP Mobile

furgus8 wrote: Hi can you run the reward app on a different phone than the phone which has the SIM or is it tied to the SIM phone does anyone know? Thanks


I have this same question too. (I've ordered the FreeUp sim but don't really have a phone for it when it arrives. I'm planning to put the sim in my FreedomPop AT&T or Tracfone AT&T phone to activate, then pull out the sim and put it away for when I need FreeUp's service. Hope there won't be any glitches with this.) Will be very useful if the reward app can be run on a different phone, or on a PC.

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5 months 3 weeks ago #31525 by KentE
Replied by KentE on topic FreeUP Mobile
Not from personal experience, but....
I reached out to FreeUp CS when they first appeared, and asked about running the app on a different phone from the 'active' phone. They indicated that would not be a problem.
woo_24's quote from the FAQ seems to indicate that actions through the online portal also can qualify as activity , and I'm pretty sure you can print the coupons, etc., from there as well.
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