Has anyone been billed for an classic old 200M sim card?

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1 week 2 days ago #1 by Hungry-Hog
I cancelled all of mine but I have a friend who cannot cancel hers.  She forgot her password but the fp website did not send her a link to reset the password. So she can't cancel her account, but it might have been deactivated a few years before as she hasn't used it for a long time.  Does fp email you before it bills you on this?

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1 week 2 days ago #2 by Chelle
Call the number I posted in the other thread.
The following user(s) said Thank You: KentE

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1 week 2 days ago #3 by KentE
I have a previously-free legacy SIM, renewal date was 5/3. I did not get an email warning me of the imminent charge, but it did convert to the $3.99 Essential plan on 5/3. I'm pretty sure the change will take place on the account renewal date, not on 5/1 (unless 5/1 was your renewal date).

Chelle's suggestion sounds like the best bet-- years ago when I had issues with an account I couldn't log in to, they asked for the SIM # as verification, so you might have that ready. (I might have used the twitter support service, though.)

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1 week 1 day ago #4 by Hungry-Hog
Thank you beautiful, thank you KentE.
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1 week 1 day ago #5 by Hungry-Hog


I just got off the phone with a very nice man at FreedomPop who quickly and painlessly cancelled my remaining lines.

I didn't even have to wait on hold!

The number I called was:

(424) 317-9266




Chelle post=51959Call the number I posted in the other thread.

Chelle post=51959
Call the number I posted in the other thread​​​​​​

The following user(s) said Thank You: PEW

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