Changes to Freedompop free plans

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7 months 3 weeks ago #61 by KentE

I found an AT&T Prepaid Radiant Core on clearance at Target for $15 , and It's supposed to have WiFI calling
....
brickseek.com/target-inventory-checker/?sku=080-02-0186


I have this phone but it does not have Wi-Fi calling.

It supports VoLTE on AT&T (and its MVNOs), but not Wi-Fi calling.


I hope I haven't steered anyone in the wrong direction!

In researching the Radiant Core, I noticed that all the official descriptions seem to say it does have WiFi calling. I also saw several forum discussions started by folks who could not have WiFi calling working, and observed that the menu setting for it wasn't there.

I ran across this thread:
forums.att.com/conversations/android/no-wifi-calling-option-on-att-radiant-core/5ef6459535f40c58601d3870
which seems to imply that the phone does have a setting for WiFi calling, but that the manual & AT&T tutorial is wrong about where that setting is in the menu. The original poster, who was frustrated by the lack of WiFi calling, seems to have responded positively at the end of that thread, but does not specifically say "it works now".

idanth, could you check the phone settings menu as suggested near the end of the linked thread, & see if the setting does appear?

I also noted this from the responder: "The earliest SIMs that supported those features have 27 or higher for the 9th and 10th digits of the ICCID. If those digits are 26 or lower, you need a new SIM."

I could probably check on the one I got: but I don't know if the setting will be visible on a phone that hasn't been activated.

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7 months 3 weeks ago #62 by golan

Also the automatic upgrade to 500mb for $8 if you run out of data should have an opt out for those who want to control costs. The old freedompop would have stealth charges like this where you got hit with a charge even if you didn't want it and no one likes it. I've accidently used up data before and I certainly don't want to accidently have to pay for the extra 500mb because I didn't notice my wifi was on the fritz.


Just turn your data off and / or set limits on your phone.

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7 months 3 weeks ago - 7 months 3 weeks ago #63 by idanth


I ran across this thread:
forums.att.com/conversations/android/no-wifi-calling-option-on-att-radiant-core/5ef6459535f40c58601d3870
which seems to imply that the phone does have a setting for WiFi calling, but that the manual & AT&T tutorial is wrong about where that setting is in the menu. The original poster, who was frustrated by the lack of WiFi calling, seems to have responded positively at the end of that thread, but does not specifically say "it works now".

idanth, could you check the phone settings menu as suggested near the end of the linked thread, & see if the setting does appear?

I also noted this from the responder: "The earliest SIMs that supported those features have 27 or higher for the 9th and 10th digits of the ICCID. If those digits are 26 or lower, you need a new SIM."

I could probably check on the one I got: but I don't know if the setting will be visible on a phone that hasn't been activated.


Last message on that thread contains following words:

"The documentation may need updating on that phone. On most of the newer phones I've used the Wi-Fi Calling settings have moved to the Phone app settings instead of Network settings. These screenshots are from an LG Phoenix 4."

This is for LG Phoenix 4 and not for ATT Radiant Core. ATT Radiant Core does not have wi-fi calling option in Call Settings. It is possible that this option enabled only for AT&T Prepaid or Postpaid SIM cards (first generation of Wi-Fi Calling enabled phones supported it only on "parent" operator but not MVNOs).

Even more, I suspect that Premium Freedompop Wi-Fi calling (and texting) works only on iPhone.

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7 months 3 weeks ago #64 by Chosen

Hi, all!

We've noticed some comments regarding the upgraded Freemium allotment being less than what was provided before. Well, in order to provide a sustainable service and improved customer experience, we've adjusted our plans and upgraded them to cellular voice. Our new Free Plan provides you with the best of both worlds.

Yes, this means no more use of the messaging app in order to call or text.

Feel free to reference our self-help guide regarding the upgraded Freemium Service or continue the conversation and we'll provide some further clarity.
support.freedompop.com/hc/en-us/articles/360055120873

Thanks!


Thanks!
Can you enlighten us about when the old Basic 200 free plan expires since October 15th has passed?

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7 months 3 weeks ago #65 by tech-stitch
@FreedomPop Thanks for dropping by! I will say the new updated plan is effectively good for an emergency phone. Still, one is bound to have billing surprises.

The minutes can easily be managed and the allotments are acceptable for quick calls.

Now, texts and data are a joke. With the amount of text spam received these days (even on a so called "clean line"), I don't see that lasting more than a few days for some. Just with this election, the number of unsolicited political messages skyrocketed (can't wait for that to be over and done with). Once you run out, then what? Top up for unsolicited texts or for that one individual that sent a group text and results in you getting the replies of everyone else? Yeah, probably the biggest joke of this plan. If you offer a hard cap, then acceptable.

As far as data, you try and go to a news website and within a minute or less, you'd blow through that due to the number of videos embedded and ads that load as part of the news article. Even with some serious data management, this is a cruel joke without a hard cap option.

PS, unlike Android which offers a number of options to significantly customize your data usage and even stop it, I have yet to find an option for IOS that effectively forces the data to stop, so folks, you'd have about a 99% risk a top up on iPhones for sure.

In summary, it sounds like a free plan the plan was offered because of a prior expectation however the offered option shows that the company has no interest in supporting a usable option for voice and data. I'd anticipate this would cause more trouble than what is worth - not to count the extra negative publicity / bad reputation. Proceed with caution!

PS.
For that $5.00 almost guaranteed top up, might as well go with Tello and have a much better experience along with allotments.

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7 months 3 weeks ago #66 by ZZWang
Agree, this free plan is impossible to maintain.
We will end up paying more. I would rather use Ultra Paygo or Tello.

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7 months 3 weeks ago #67 by LiterallyUnlimited
Sadly I think this is the end of my FreedomPop free SIM, which might be what they're hoping for. I got a lot of good use out of it, but for what my money is worth, I'll just pay a few dollars to another provider.

Thanks, guys!
The following user(s) said Thank You: Chelle, 112059

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7 months 3 weeks ago #68 by bingyee
you can probably use the premium voice free plan with a glove compartment box emergency phone or as a home only wifi calling device, but not much else.

I'm also curious to know if FP will keep the annoying $.01/month charge when a line doesn't have any data use. If that's the case, I would also have to remember to play a few songs a month on Pandora via data. (Each song only uses about 2mb.)
The following user(s) said Thank You: KentE

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7 months 3 weeks ago #69 by KentE
bingyee, thanks for the tip on controllable data usage for plans that have a required minimum use!

I've usually browsed a couple of websites that I like to look at anyway: Most news sites are difficult or impossible to calibrate for minimal usage, due to ads, pictures, and embedded video. Ironically, my favorite ultra-low-data news sites just take too long to consume 5-10MB. (text.npr.org or lite.cnn.io )

I never thought about streaming low-res music, but it sounds enjoyable and predictable.

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7 months 3 weeks ago #70 by KentE

Hi, all!

We've noticed some comments regarding the upgraded Freemium allotment being less than what was provided before. \
Thanks!


@FreedomPop, can you help us with some info and insights about WiFi calling?
This (and RCS chat) seems to be the most interesting, and in many ways vital, part of the new Freemium plan .

We know that WiFi calling on AT&T is very limited to branded AT&T phones (some? Most?) , and a few unlocked devices. Will WiFi calling automatically be enabled on lines that have supported phones, or must a user request enabling WiFi calling? And will it be enabled for Android phones as well as iPhones?

Assuming that WiFi calling will actually be enabled on this plan-- is there a check tool or reliable method for determining if a phone supports WiFi calling on your plan? If not, can it be assumed that a phone that supports WiFi calling on AT&T Prepaid would also support WiFi calling on the Freemium plan?

Thanks for any help or insight you might offer!

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