Changes to Freedompop free plans

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8 months 14 hours ago #51 by phone_nerd

Update:
So far, it continues to work and I even reactivated a $10 top up that I have had lingering for quite some time now. Speaking of the Top Up balance, has anyone had recent experience receiving the Top Up balance once the service is terminated? Thanks!


Back when they cancelled my Sprint hotspot plan, they changed their policy and no longer issued refunds on the top up balance. I did at least get them to transfer the balance to one of my AT&T SIMs. Don't know if this policy has changed since.
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7 months 4 weeks ago #52 by Chosen
Our two ATT LTE FreedomPop free plans just renewed today. Same 200 minutes, 500 texts, 250 mb data. Made calls, sent text, using data. Fingers crossed it stays this way (Grandfathered).

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7 months 4 weeks ago #53 by PEW
Just checked my account, as with Chosen, mine still shows the old plan.

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7 months 4 weeks ago #54 by KentE
I didn't have a phone capable of WiFI calling on AT&T: any practical use of the new free plan seems like it would be needed.

I found an AT&T Prepaid Radiant Core on clearance at Target for $15 , and It's supposed to have WiFI calling.
I don't have one of the new SIMs to test yet, though.
If anyone is interested, here's a link to see if your local Target might have this in stock, and current price.:

brickseek.com/target-inventory-checker/?sku=080-02-0186
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7 months 4 weeks ago #55 by 112059

I didn't have a phone capable of WiFI calling on AT&T: any practical use of the new free plan seems like it would be needed.

I found an AT&T Prepaid Radiant Core on clearance at Target for $15 , and It's supposed to have WiFI calling.
I don't have one of the new SIMs to test yet, though.
If anyone is interested, here's a link to see if your local Target might have this in stock, and current price.:

brickseek.com/target-inventory-checker/?sku=080-02-0186


Picked up 2 today. Thanks

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7 months 4 weeks ago #56 by golan

I didn't have a phone capable of WiFI calling on AT&T: any practical use of the new free plan seems like it would be needed.

I found an AT&T Prepaid Radiant Core on clearance at Target for $15 , and It's supposed to have WiFI calling.
I don't have one of the new SIMs to test yet, though.
If anyone is interested, here's a link to see if your local Target might have this in stock, and current price.:

brickseek.com/target-inventory-checker/?sku=080-02-0186


Interesting that it has a removable battery. Is that common on phones in this price point?

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7 months 4 weeks ago #57 by KentE
Oddly, removable batteries seem more common on phones at the lower end of the price scale.

I also always thought it odd that phones at the top of the price scale usually don't have a slot for added memory. Or headphone connectors.

Go figure.
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7 months 3 weeks ago #58 by FreedomPop
Hi, all!

We've noticed some comments regarding the upgraded Freemium allotment being less than what was provided before. Well, in order to provide a sustainable service and improved customer experience, we've adjusted our plans and upgraded them to cellular voice. Our new Free Plan provides you with the best of both worlds.

Yes, this means no more use of the messaging app in order to call or text.

Feel free to reference our self-help guide regarding the upgraded Freemium Service or continue the conversation and we'll provide some further clarity.
support.freedompop.com/hc/en-us/articles/360055120873

Thanks!
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7 months 3 weeks ago #59 by idanth

I found an AT&T Prepaid Radiant Core on clearance at Target for $15 , and It's supposed to have WiFI calling
....
brickseek.com/target-inventory-checker/?sku=080-02-0186


I have this phone but it does not have Wi-Fi calling.

It supports VoLTE on AT&T (and its MVNOs), but not Wi-Fi calling.
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7 months 3 weeks ago - 7 months 3 weeks ago #60 by mmfacemm

Hi, all!

We've noticed some comments regarding the upgraded Freemium allotment being less than what was provided before. Well, in order to provide a sustainable service and improved customer experience, we've adjusted our plans and upgraded them to cellular voice. Our new Free Plan provides you with the best of both worlds.

Yes, this means no more use of the messaging app in order to call or text.

Feel free to reference our self-help guide regarding the upgraded Freemium Service or continue the conversation and we'll provide some further clarity.
support.freedompop.com/hc/en-us/articles/360055120873

Thanks!


Thanks

Could you please drop the requirement to renew manually each month. For such a small allotment it is simply not worth the effort or stress to keep on top of this.

Also the automatic upgrade to 500mb for $8 if you run out of data should have an opt out for those who want to control costs. The old freedompop would have stealth charges like this where you got hit with a charge even if you didn't want it and no one likes it. I've accidently used up data before and I certainly don't want to accidently have to pay for the extra 500mb because I didn't notice my wifi was on the fritz.
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