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Everyone has to make an individual request?
So far, an individual request seems most likely to get results.
That's crazy. They know what they did. They need to undo it.
My account looks a little different--
I'm going to try the twitter route, too-- I just finished going that route on one of my lines a few days ago. It didn't have a data connection then, although everything showed correctly in the dashboard. Took them a couple of days to respond, another day or 2 to escalate a fix. Now it's dead again....
Good to see you!
The (hopefully temporary) ""FP service is inactive due to unforeseen tech issue" error message is frequently associated with a need to update/renew/refresh billing information. At least one post I've seen elsewhere indicates that might fix itself in short order as the FP system updates. If it doesn't, you might need to refresh those.
Since I have a few affected lines, I'm trying both routes (on different accounts). I got started too late to expect any type of reply before the weekend hit, but I've inquired about 2 lines via separate twitter contacts, and I'm going to try posting in the FP forum for the other.
I expect that twitter may be quicker. I think posting in the forum still requires moderator review/approval before the post appears. Even if a forum post requesting assistance is forwarded to the actual support folks before appearing in the forum, the typical reply from FP seems to be to initiate a DM conversation with the user through the forum software to 'gather further information', which can't happen until the post actually appears in their forum, causing some delay.