Question about FreedomPop AT&T

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2 weeks 1 day ago #39975 by peterquinn
I have a FreedomPop AT&T sim on the Free plan. I don't use it much other than to turn on data once in a while. It has been working as usual but I haven't been able to pay much attention to what's going on, so can folks here tell me if there are things I need to do to keep it alive or something? Thanks much.

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2 weeks 1 day ago #39977 by mmfacemm
Nothing needed for now. They are running things as normal for the time being.

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2 weeks 1 day ago #39985 by KentE
'as normal' means you should use 10mb or a few talk minutes via the app each month, to avoid account suspension.

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2 weeks 12 hours ago #40019 by joseph

KentE wrote: 'as normal' means you should use 10mb or a few talk minutes via the app each month, to avoid account suspension.


Can't suspensions for non-use be easily lifted in the FP dashboard?

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2 weeks 12 hours ago - 2 weeks 10 hours ago #40020 by KentE
Yes, it's been easy enough to un-suspend the line via the dashboard, although I've found it often requires repeating the next day, or a few hours later.

But if you keep the line primarily as backup, it has failed it's utility if it's not working when you need that backup. Better to take the steps to keep it working, should you need it.

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1 week 4 days ago - 1 week 4 days ago #40122 by FreedomPop
No action required for GSM accounts, other than the standard 10MB minimum as mentioned by KentE. Though you can easily lift the suspension online, most people find it more convenient to just power on their device and reach the 10MB minimum.

Also, we're planning to roll out a new offer as part of our recent acquisition which you can anticipate more details on very soon!
The following user(s) said Thank You: KentE, RoadRanger

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