Any updates on the transition?

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6 months 3 weeks ago #39840 by scriptninja
I may need to follow up with Ting when I get home from work - I could swear the Freedompop account for which I am the most inclined to try the free month of 20/20 just went from (paraphrasing) "We've got your account but it isn't ready yet" to "something isn't matching up" and are you sure that email address goes with that phone.

On the other hand, I might not bother because it's still a clunky old tablet and I don't think no calls, no texts, and maybe a few hundred megabytes a year that I could have used on my daily driver instead warrant keeping any of my former Freedompop CDMA devices on a plan. I don't even currently keep any of them sufficiently prepared for emergencies to warrant parking them on Tello prepaid.

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6 months 3 weeks ago #39841 by RoadRanger
I think a lot of us have older devices running KitKat that aren't really worth a paid option - I know a number of apps I use won't run on those ;'( . I do have one Marshmallow device that I might keep activated - and maybe one kitkat device as a hotspot since it works better for that than my R850. It'd be way cool if Ting would let us "trade up" older devices ...

BTW I use a few older devices as WiFi only "house phones" with Google Voice and VOIP.MS (VOIP service) and those don't need cell service at all. Also work great with remote control apps - fiddling with my Alexa devices as we "speak" :) . Paid $25 new for this Oreo 8.1 smartphone :-O .

OTOH I'm hoping Ting will give as a final "cutting you off on xx/xx" notification (per device?) so we can subscribe last-minute if we decide. This ambiguity isn't winning them any brownie points :-/ . If they just cut me off without a final date notification and don't let me reactive one or more devices at the "special" rate I'll just take that as someone I don't want to do business with ...

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6 months 3 weeks ago - 6 months 3 weeks ago #39843 by KentE
RoadRanger writes: "I think a lot of us have older devices running KitKat that aren't really worth a paid option "

Sounds familiar. I have a couple of older phones that got re-purposed to FreedomPop use, and mostly kept those accounts live 'just because' (and because it was difficult to change devices) as time moved on. (Ditto for GSM SIMs-- i had global SIMs, added LTE SIMs since they suited my use better, and then kept & eventually converted the global SIMs, 'just because' it was easy and cheap to do so.

I'm expecting that Ting will allow easy device swaps on ex-FreedomPop (CDMA) lines, just as they have always done. It would be a mess to segregate those lines to treat differently, and would not bode well for customer retention to do otherwise. (EDIT: I saw a suggestion on another forum from a Ting Rep explaining the device swap process for FP-migrated lines, so it does appear this will work as usual)

Ting has said they'll get more aggressive about prodding folks to finish the migration as the deadline approaches, including redirects to Ting when placing a call, likely after multiple email warnings. The ambiguity of timing seems unavoidable at this point, since migrating accounts doesn't seem to be going as rapidly or smoothly as hoped.

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6 months 3 weeks ago - 6 months 3 weeks ago #39844 by LiterallyUnlimited
My limited posting here should tell you how busy we are. There's definitely some remnants of how FP managed their Sprint data connections that are causing us to work a little harder than we expected.

Just to clarify for you guys (and I'd hope you spread the word)

- If it seems like your formerly-FreedomPop migrated Ting devices are being throttled around the clock, please email me with your Ting email address and the affected phone numbers. This email address is being protected from spambots. You need JavaScript enabled to view it.

- If you previously got a "crunching numbers" error message for your formerly-FP hotspots and are now getting a "something isn't matching up", use the MEID of the device rather than its phone number. You will still be given the option to cancel, port or pick a FP-Ting plan.

- If you previously got a "crunching numbers" and are now getting a "something isn't matching up" on a phone number you don't care about, use the MEID of the device rather than the phone number. You will still be given the option to cancel, port or pick a FP-Ting plan.

- If you previously got a "crunching numbers' and are now getting "something isn't matching up" on a phone number you want to keep, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and put my name (Mitch) in the subject line so I'll be assigned to the case. We're working through a lot of these where stuff needs to be double-checked by a human to see if your number can make it over to Ting, because of a thing called Numbering Resources. Some VOIP numbers can't make the jump.

It might take me a few days to get back to you if you follow that last one, but rest assured if we can pull your phone number out of the thin air and hand-deliver it to you, we will do that.
The following user(s) said Thank You: KentE, RoadRanger

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6 months 3 weeks ago #39850 by RoadRanger

KentE wrote: Ting has said they'll get more aggressive about prodding folks to finish the migration as the deadline approaches

I'd just like to know when the deadline is :-/ . I only use data so no redirects to Ting hit men for me LOL.

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6 months 3 weeks ago #39851 by RoadRanger
My R350 hotspot sez I've used 16.00 EB in the last 2 hours and 20 minutes - what the heck is an "EB" :-O ?

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6 months 3 weeks ago #39852 by KentE

RoadRanger wrote:

KentE wrote: Ting has said they'll get more aggressive about prodding folks to finish the migration as the deadline approaches

I'd just like to know when the deadline is :-/ . I only use data so no redirects to Ting hit men for me LOL.


Yeah, you're probably not alone there. Probably best to keep an eye open for emails, and mentions on the forums, then.

Of course, one can always decide to be proactive and move on to your final destination, on your own schedule. (As soon as Ting has your devices ready for processing.) No chance of missing notification that way.

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6 months 3 weeks ago - 6 months 3 weeks ago #39853 by PEW
Replied by PEW on topic Any updates on the transition?

RoadRanger wrote: My R350 hotspot sez I've used 16.00 EB in the last 2 hours and 20 minutes - what the heck is an "EB" :-O ?


en.wikipedia.org/wiki/Exabyte
1 billion gigabytes.
I guess you downloaded the complete Internet.
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6 months 3 weeks ago #39854 by johnsmith

RoadRanger wrote: My R350 hotspot sez I've used 16.00 EB in the last 2 hours and 20 minutes - what the heck is an "EB" :-O ?

"Extra Special" Byte vs AB or "Average Byte"

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6 months 3 weeks ago - 6 months 3 weeks ago #39858 by RoadRanger
I just finished uploading myself to the internet - guess that's what used up the 16 EB LOL.

Hopefully I'l have DSL tomorrow so I don't have to use (abuse?) the hotspot anymore :-) .

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