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PEW wrote: Yep, no notification was given but the acct with $0 top-up was charged $20 top-up when I downgraded. No email was received regarding the change to a paid plan. I did receive email notification when I downgraded back to free plan.
PEW wrote: It was in the "free trial" period of the $3.99 so no charges for the plan.
When I downgraded 2 lines...
the one that has a $5 top-up downgraded fine.
the one that has no top-up got charged $20 top-up. As mentioned in the Howard Forum post, there was NO WARNING that $20 top-up was being added.
Did not know about that special link that avoids top-up... mainly because I did not get the notification email.
Looks like FP is daring consumers to file chargebacks.
peterquinn wrote: I checked my Freedompop Sprint account today. Nothing looks amiss (yet!) -- still on the free plan, top-up disabled, and it shows next plan payment as $0. I haven't received any email from FP either. So do you guys think that I have dodged the bullet for now? Or should I just go ahead and pro-actively cancel the account because I don't really use it much anyway?