FP account messed up

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2 months 2 weeks ago #37196 by johnsmith
Replied by johnsmith on topic FP account messed up
it's back to normal
The following user(s) said Thank You: KentE

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2 months 2 weeks ago #37197 by KentE
Replied by KentE on topic FP account messed up

johnsmith wrote: it's back to normal


I just scanned a sample of types (Sprint phone, Sprint MiFi, LTE SIM) that looked funny earlier today-- and my experience matches johnsmith. Things seem to display correctly again.

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2 months 3 days ago #37523 by Hungry-Hog
Replied by Hungry-Hog on topic FP account messed up
In the app mine is displayed as preloaded annual 1G plan. What is wrong?

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2 months 3 days ago #37524 by KentE
Replied by KentE on topic FP account messed up

Hungry-Hog wrote: In the app mine is displayed as preloaded annual 1G plan. What is wrong?


Presumably, another glitch. I checked 2 LTE SIMs, both with the base free plan, and both indicate they're on "preloaded annual 1GB Plan"-- although the allotments section does show the proper voice/text/250mb (with friends bonus).

Just for kicks, I checked a FreedomPop/Sprint phone, too-- it doesn't seem to be suffering from the same identity crisis, and still indicates the real plan.
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