mmfacemm wrote: I tested my iphone that used to work and data is not working. So maybe it is happening to all iphone users? I'll reach out to cellnuvo to see if they know anything. I'm getting service update fail errors now too.
The other person I know who was trying to get an iphone set up couldn't get it to work at all so gave up. They had service update failed errors. Same as what I am getting now
Were you saying that data worked for you on Nuvo in the past or only on another MVNO?
Unfortunately sim removal didn't work, and iPhone doesn't have APN settings (at least not on Sprint). Also, I have perfectly good Sprint signal, and have used both R+ and FP in the past. What were you saying about acct refresh or Nuvo support confirming LTE (w/o typos and w/ more clarity please)?
jpan84 wrote: Perhaps it was just a temporary server issue on Nuvo's part based on what @mmfacemm said about data working in the past, but my data still isn't working.
Could have been a sprint server issue. The tello meid checker is throwing out odd results today too. Doesn't explain your particular data issue though.
Sometimes when you swap in a new phone it just doesn't work properly. In the R+ days the quick fix was to swap a new phone in and then swap the phone you want back in. That seemed to fix many problems. That is all I can suggest right now.
CS seems to insist that swapping devices doesn't help, so they have done a couple of network resets for my device to no avail. They will contact Sprint to sort out my device's "handshake" with the network.
I'm no longer having issues with my data connection. Nuvo said in an email that they would submit a ticket to Sprint to reset the device's "handshake" with the network. Whether they did that, a device swap, or nothing, I don't know. Anyway, it worked after an iTunes restore and ##update# over wifi.