Phone Installment Plan - FYI

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3 months 1 day ago #34526 by lexusl21

mmfacemm wrote: I heard the same that they will be processing amazon payments again once the update is rolled out. Apparently whatever they are doing with the update has disrupted their ability to make payments temporarily but we are assured that payments will resume again. It will still be as amazon egift cards. Support are not aware of any upcoming changes to the program other than monthly limits being lifted.

So apart from the delay it doesn't sound like anything bad is happening as far as we have been told. How long the delay will be is the big question.

Monthly payments towards your plans are not impacted and are being processed as normal. It is just the amazon ones that are delayed.



Good I hope I was wrong.

So what abuse are they fixing?

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3 months 1 day ago #34527 by just-a-cat

mmfacemm wrote: ..........

Monthly payments towards your plans are not impacted and are being processed as normal. It is just the amazon ones that are delayed.


That was my concern. Thanks for the info.

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3 months 1 day ago #34528 by mmfacemm
At least the price of the S9 just dropped on amazon

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3 months 1 day ago #34529 by Nunodat

ceka wrote: "We are finalizing a major update on our app and this update will be changing the phone installment program, until such time as we finalize the update we are holding all pending phone installments. While this new update is going to include a lot of user requested changes, including more ads and new ad partners, we are also forced to update our phone installment program, as a small portion of our users have abused certain portions of this program.

This new update will bring one big change that we think you’ll love - no more monthly limits!"

I don't like the term "abuse" in this context. Unless some users broke into the system and stole Gold, they must be talking about some unintended consequences created by their own rules (?) Doesn't being paid for watching the same ad, each time, over and over again, fall into the same category?


IIRC, the 100 gold per month limit was started because of "abuse." Are they going to alter the installment process for users or just on their end through app changes? I'm waiting to hear if the 1 phone per year limit will change too.
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3 months 1 day ago #34530 by lexusl21

mmfacemm wrote: At least the price of the S9 just dropped on

amazon



How much now?

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3 months 1 day ago #34531 by tech-stitch
It depends. The new ones appear to be down by about $60 bucks if I recall the pricing right. The certified refurbished are hovering around the same as I recall. As far as the phone limit per year, it would be nice if they increase it to two per year or simply go with the fact that silver earned can be used as desired when desired.

Then again, the abuse deal is what's in question. What constitutes abuse in their eyes and what percentage of people abused the policy? So far, not a clue. More over, there will always be some that will abuse any given policy or system. So long as the percentage is low and the user identified and action taken, I see no point to make a huge deal about it for the rest of the people whom adhere to their policies.
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3 months 1 day ago #34535 by Nunodat
Cell nuvo is in control of the whole installment process. How could any abuse occur? I don't buy it.
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3 months 16 hours ago #34538 by Hungry-Hog
How can anybody abuse it? By swiping too hard so that he can afford a phone per year?he must be a genius to come up with a better way to abuse it.
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3 months 15 hours ago #34542 by ceka
Replied by ceka on topic Phone Installment Plan - FYI
I wonder if the "abuse" is related to those of us holding multiple Cellnuvo accounts (for children, etc.) and utilizing just one Amazon account... (?) If the first is allowed and the second a problem, that should be explained.

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3 months 14 hours ago #34544 by tech-stitch
I know it is possible to earn more than $100 gold in a month because we (our family) have two accounts that consistently reach that. That's how we afford to have the 7 lines we have and not pay the $198.00 per month. It all comes down to how idle time is spent and how much of it is available. That said, it could be possible to request an inexpensive phone quite often.

As far as the number of accounts, they inadvertently created this problem. This is because it is not possible to have several people share the one account across multiple devices. Moreover, they have indicated that one individual can have several accounts. Had we been able to share the account across multiple devices and there was no per month limit on the phone bill, we would have not bothered with having several accounts for the line payments.

Still, the abuse part on the phone instalment plans remains an unknown. In fact, I doubt they would share as they would not want to expose a loophole and give the idea to others that may have not found the way to circumvent their process - at least until they remedy the issue.
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